Hertz has been in the news lately for a few significant issues, primarily centered around customer disputes and their adoption of new technology. Here is what is going on: False Arrest Allegations: This has been a long-standing and very serious issue. For several years, Hertz faced numerous lawsuits and public outcry from customers who claimed […]
Hertz Is Trying Their Best to Alienate their Customer Base Read More »
We were on a trip to a Marriott property in Mexico and we were offered a significant discount on our trip if we sat through a 90-minute timeshare presentation. As you would expect, they pitched it as a great financial opportunity to enjoy a vacation at a discount rate. Our sales rep even said that
Timeshare: What Happens When You Die? Read More »
I am planning on traveling to Florida for the Key West Triathlon in December and I am working on the logistics. My major concern is what to do about my triathlon bike. I would love to use it but I live 1,300 miles away. That would mean that I would have to ship it. My
Should I Ship My Road Bike or Rent One For A Triathlon in Florida? Read More »
An interesting story was posted on the Marriott Reddit page relating to a hotel trying to incentivize its guest to check out early (by 10:00 AM). This Marriott Hotel offered between 1,000 and 3,000 points if you agreed to check out early. Marriott Bonvoy points have a value of $.008 per point so that equates
What’s Your Price? The Unexpected Perks of Early Hotel Check-Out Read More »
I found a refreshing story on Reddit.com relating someone asking to switch seats on a Delta Flight. Most of the stories that I have heard and read about on people looking to switch seats have people trying to game the system. They will beg to switch your aisle seat to be next to their spouse
Airline Seat Swap: What’s Your Price for a Better Flight? Read More »
In business it has been proven time and again that execution is more important than strategy. More company have failed with a great strategy but poor execution. Very few have failed with great execution and poor strategy. How does this transfer over in the game of pickleball? My premise that it is more important to
Is Pickleball Strategy More Important Than Execution? Read More »
I recently rode over an industrial size staple putting a couple of punctures in my road bike tire. I needed to replace both the tire and tube. While in the bike shop, another guy came in with his bike and he had wider rims and tires on his bike (about 30 inches). I had been
Are Wider Tires Better on a Road Bike? Read More »
I was on reddit and saw this posting about someone who wants to stay at the Rio Hotel and Casino. Their big question relates to whether the location is convenient to the Las Vegas Strip. The comments were mixed. For the love of God, I do not understand how people can recommend staying at a
The Hidden Cost of the Rio: Why Walking to the Strip in Summer Isn’t Worth It Read More »
For a change, I wanted to share a positive story of customer service at a Marriott from someone who posted on reddit. Background, of the story is the poster is a Lifetime Platinum and a major Disney fan. For his 25th wedding anniversary, he and his wife booked a long weekend at the Disney Swan
The Disney Swan Reserve Restored One Guest’s Belief in Marriott’s Quality of Service Read More »
If you own a Tesla, nothing will change since you will be able to charge your car at Tesla charging stations as well as CCS stations (so long as you have an adapter). You should also have more options as third party charging stations adopt the Tesla NACS standard. For the non-Tesla vehicles, you will
Now that Tesla Has Won the Charging War, What Does This Mean To You? Read More »
