My favorite hotel story of the day, a customer reported that they stayed at the Hampton Inn Dallas-Arlington Entertainment District and there was no soap in the bathroom. Initially, I thought that this customer had an issue with the liquid soap that hotels provide instead of the bar soap that I typically like. But no, […]
Hampton Inn: Favorite Story of the Day! Read More »
One of my favorite local Italian Restaurants for many years has been real Caesar taste that is lacking at some many restaurants. We then proceeded to order a Chicken Scarpariello and a Veal Scallopine alla Ginestra (mushroom and sundried tomatoes). The Chicken Scarpariello did not have any real taste. Bland is the best way to describe it. I was disappointed
La Ginestra Glen Cove Review: An Honest Look at an Unusual Off Night Read More »
Let’s be honest, while visions of turquoise waters and swaying palms dominate our Caribbean daydreams, the practicalities of travel eventually bubble to the surface. And when nature calls in paradise, the quality of the facilities can significantly impact your experience. So, ditch the rose-tinted glasses for a moment, and join me on a lighthearted quest
The Caribbean Bathroom Lowdown: A Traveler’s Survival Guide Read More »
I was on a flight and found someone in my seat. As I approached him, I was annoyed. Thinking that this person wanted a free move from the back of the plane to near the front of plane riled me up!! I was already for a fight to get this seat squatter out of my
Airplane Seat Drama: Squatters, Mistakes, and What to Do Read More »
Remember the days when calling a company felt like connecting with a human being who genuinely wanted to help? When a store clerk offered assistance with a smile that reached their eyes? When problems were resolved with efficiency and a sincere apology for the inconvenience? It feels like those days are fading into a nostalgic
The Customer Service Crisis: A Plea for Better Human Interaction Read More »
I just read a horrible story that happened on a United Airlines flight. Basically, a disabled elderly lady was sitting in first class in the bulkhead where there’s no under-seat storage. She had a small purse and a fully collapsed cane that she needed help putting into the overhead bin. She politely asked the flight
Is This How United Treats Vulnerable Passengers? My Disturbing Experience Read More »
I just had my two cars returned from service today. My experience between the two shops can not be more different!! One was as close to perfect as I could expect while the other one was the reason why people do not like their car dealers. Background I own a 2021 Tesla Model Y and
Auto Repair Customer Service: My Rant of the Day! Read More »
When traveling, the cleanliness of public and even private facilities can significantly impact your overall experience. So, what’s the scoop on bathroom cleanliness in Spain? Like any country, the situation can vary, but here’s a general overview based on observations and reports. The Good News: The Areas for Improvement: Tips for Navigating Spanish Bathrooms: In
Navigating the Necessities: A Look at Bathroom Cleanliness in Spain Read More »
In our hyper-connected world, where smartphones are our lifelines, tablets our entertainment hubs, and laptops our mobile offices, electrical outlets have become an indispensable amenity. Or should I say a major requirement for an enjoyable stay. Yet, surprisingly, many modern hotels still suffer from a severe case of outlet scarcity, creating a frustrating and often
The Great Outlet Drought: A Major Tech Letdown in Modern Hotels Read More »
Technology has become an undeniable force shaping nearly every facet of modern life, and the hospitality industry is no exception. From the moment a guest books a room online to the instant they leave a digital review; technology plays a crucial role. However, this powerful tool presents a double-edged sword, offering incredible benefits while simultaneously
Rethinking Hospitality: Technology and the Importance of Human Connection Read More »
