David Brensilber

Have Marriott’s Fees Gone Too Far? The new “Marketing Fee”

Hotel fees have officially jumped the shark. Even after federal rules forced hotels to show fees upfront, Marriott has found a brand-new way to squeeze guests—this time at a Kansas City Airport Fairfield. Meet the latest invention: the Destination Marketing Fee. Yes, you’re now being charged so the hotel can advertise… to you. Thanks to […]

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When Dining Out Feels Like a Fee-For-Everything Experience — Split Charges

There are few things worse than enjoying a great meal only to have the bill undo the entire experience. That’s exactly what happened during a recent dinner at Barney’s in Locust Valley—a restaurant I’ve long considered a reliable choice for special occasions and romantic evenings. Let me be clear: the food was very good, and

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Headphones Exist for a Reason: My Pet Peeve About Public Noise

Every day brings a new small irritation, but few things test my patience more than that one person who decides the rest of the world should be part of their phone call, playlist, or TikTok marathon. You know exactly who I mean—the headphone-averse individual who treats public spaces like their own personal living room.  Why

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The Truth About Delta Upgrade Certificates: Why They’re Almost Impossible to Use

For many Delta Air Lines loyalists, upgrade certificates were once the crown jewel of Medallion status—a reliable, premium perk that brought tangible value to loyalty. I chose for my choice benefit the upgrade certificates.  But in recent years, these highly coveted certificates have increasingly become a source of frustration rather than reward. Between limited availability,

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Why Do Airlines Decide What Snacks to Serve and How Can We Get More Pretzels?

I saw an article on how airlines choose their snacks and I had a whole bunch of thoughts.  I never thought that they did it on a whim but I expected some harder data to decide.  My favorite snacks are the traditional pretzels and the cookies.  Unfortunately, salted pretzels are nowhere to be found.  I

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Can a Civility Campaign Fix Air Travel? (Spoiler: Not Really)

U.S. Transportation Secretary Sean P. Duffy’s announcement of the new civility campaign, The Golden Age of Travel Starts with You, is a response to a real and troubling problem: the surge in unruly passenger behavior. Citing a 400% increase in in-flight outbursts since 2019, the Department of Transportation (DOT) is clearly trying to address a

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