Can a Civility Campaign Fix Air Travel? (Spoiler: Not Really)
U.S. Transportation Secretary Sean P. Duffy’s announcement of the new civility campaign, The Golden Age of Travel Starts with You, is a response to a real and troubling problem: the surge in unruly passenger behavior. Citing a 400% increase in in-flight outbursts since 2019, the Department of Transportation (DOT) is clearly trying to address a […]
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