In yet another example of lack of service exhibited by Marriott properties, a guest at the Westin National Harbor reported an incident that horrified me. This guest was in Washington DC for a business trip. As a Gold Bonvoy member, he requested and was granted a late check out time of 2:00 pm. He returned […]
Travel Nightmare: Marriott Guest’s Clothes Disposed Of by Staff Read More »
Back in the day, when you stayed at a hotel, your room would be cleaned and refreshed each day. The bed would be made and fresh towels would be supplied each day. When you stayed at hotel, daily housekeeping was a standard expectation and even a key differentiator from a vacation rental or Airbnb. Ever
Is Marriott About to Charge You for a Clean Room? Read More »
I just read an article in the New York Times on how this journalist travels with a burner phone during international travel. He leaves his iPhone home. This raised some interesting thoughts for me. Is there a real risk that border control people will go through all the contents of my phone or is this
Your Phone at the Border: Are Your Digital Secrets Safe? Read More »
I have a trip to Los Angeles in October for 3 nights and I am trying to decide whether I should book an Airbnb or a Hotel for this trip. I have never stayed in an Airbnb so this is kind of a new leap for me. I figured that laying out the pros and
Hotel vs. Airbnb for Travel: Pros, Cons, and How to Decide Read More »
Recently, I went to the new Wegman’s in Lake Grove on Long Island to see what all the hype is about. For those who are unaware, this Wegman’s is the first on Long Island and it across the street from the Smith Haven Mall. For the geography impaired people, Lake Grove is east of Smithtown
Lake Grove Wegmans: Long Island’s New Supermarket Powerhouse Read More »
My favorite hotel story of the day, a customer reported that they stayed at the Hampton Inn Dallas-Arlington Entertainment District and there was no soap in the bathroom. Initially, I thought that this customer had an issue with the liquid soap that hotels provide instead of the bar soap that I typically like. But no,
Hampton Inn: Favorite Story of the Day! Read More »
One of my favorite local Italian Restaurants for many years has been La Ginestra in Glen Cove. One of the best meatballs that I ever had was from La Ginestra on a Sunday. I do not know why they only serve it on a Sunday but that is their deal. We went back on a rainy night to
La Ginestra Glen Cove Review: An Honest Look at an Unusual Off Night Read More »
Let’s be honest, while visions of turquoise waters and swaying palms dominate our Caribbean daydreams, the practicalities of travel eventually bubble to the surface. And when nature calls in paradise, the quality of the facilities can significantly impact your experience. So, ditch the rose-tinted glasses for a moment, and join me on a lighthearted quest
The Caribbean Bathroom Lowdown: A Traveler’s Survival Guide Read More »
I was on a flight and found someone in my seat. As I approached him, I was annoyed. Thinking that this person wanted a free move from the back of the plane to near the front of plane riled me up!! I was already for a fight to get this seat squatter out of my
Airplane Seat Drama: Squatters, Mistakes, and What to Do Read More »
Remember the days when calling a company felt like connecting with a human being who genuinely wanted to help? When a store clerk offered assistance with a smile that reached their eyes? When problems were resolved with efficiency and a sincere apology for the inconvenience? It feels like those days are fading into a nostalgic
The Customer Service Crisis: A Plea for Better Human Interaction Read More »
