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Articles

The Customer Service Crisis: A Plea for Better Human Interaction
The Customer Service Crisis: A Plea for Better Human Interaction
Remember the days when calling a company felt like connecting with a human being who genuinely wanted...
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Is This How United Treats Vulnerable Passengers? My Disturbing Experience
Is This How United Treats Vulnerable Passengers? My Disturbing Experience
I just read a horrible story that happened on a United Airlines flight.  Basically, a disabled elderly...
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Auto Repair Customer Service: My Rant of the Day!
Auto Repair Customer Service: My Rant of the Day!
I just had my two cars returned from service today.  My experience between the two shops can not...
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The Great Outlet Drought: A Major Tech Letdown in Modern Hotels
The Great Outlet Drought: A Major Tech Letdown in Modern Hotels
In our hyper-connected world, where smartphones are our lifelines, tablets our entertainment hubs, and...
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Rethinking Hospitality: Technology and the Importance of Human Connection
Rethinking Hospitality: Technology and the Importance of Human Connection
Technology has become an undeniable force shaping nearly every facet of modern life, and the hospitality...
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Would You Raw Dog a Flight?
Would You Raw Dog a Flight?
Recently I was on a flight to Florida.  As soon as I sat down, I pulled out my tablet and started...
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Is the Trade War Killing US Tourism? Traveler Concerns Grow
Is the Trade War Killing US Tourism? Traveler Concerns Grow
The rumblings of a global trade war aren’t just affecting steel and soybeans; they’re sending...
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Holiday Inn Says the Unspoken Truth About Resort Fees
Holiday Inn Says the Unspoken Truth About Resort Fees
I just read an article that highlight an unspoken truth about resort fees at hotels.  Basically...
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Does Marriott Bonvoy Care About Its Members? A Critical Look
Does Marriott Bonvoy Care About Its Members? A Critical Look
I hate to admit but I a loyal Marriott Bonvoy member who has traveled around the world.  I started out...
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The Great Airline Club Heist: When Passengers Take What Isn't Theirs
The Great Airline Club Heist: When Passengers Take What Isn't Theirs
The airline club lounge. A haven of peace for frequent flyers, offering respite from the chaos of the...
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Village Hero Syosset Reopening: A Review of Their Famous Heroes
Village Hero Syosset Reopening: A Review of Their Famous Heroes
For many on Long Island, the news of Village Hero‘s closure was sad news and a passing of an institution. ...
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Hicksville's Best Chinese? A Flavorful Look at O Mandarin
Hicksville's Best Chinese? A Flavorful Look at O Mandarin
Stepping into O Mandarin in Hicksville is like crossing a threshold into another world. The ambiance...
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San Antonio's Best BBQ? A Rave Review of B&B Smokehouse
San Antonio's Best BBQ? A Rave Review of B&B Smokehouse
If you’re looking for authentic Texas barbecue in San Antonio, look no further than B&B Smokehouse....
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Dirty French: A Parisian Bistro with a New York Edge
Dirty French: A Parisian Bistro with a New York Edge
Dirty French is a vibrant Parisian bistro in the heart of New York City’s Lower East Side just...
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Has Flying Lost Its Courtesy? The Trend of Selfish Passengers
Has Flying Lost Its Courtesy? The Trend of Selfish Passengers
Air travel, once a glamorous experience, seems to have devolved into a battleground of self-centeredness....
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Tesla Road Trip Charging: Is Tesla Navigation Always Right?
Tesla Road Trip Charging: Is Tesla Navigation Always Right?
I embarked on a road trip from sunny South Florida to the Big Apple in my trusty Tesla Model Y. Naturally,...
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The Great Canadian Getaway: Shunning the States for Sunnier Shores?
The Great Canadian Getaway: Shunning the States for Sunnier Shores?
A recent article caught my eye, suggesting a notable shift in Canadian vacation habits. Apparently, our...
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Beyond Costco: Is Hotdogopolis the Best Hot Dog in Boca Raton?
Beyond Costco: Is Hotdogopolis the Best Hot Dog in Boca Raton?
I’m a self-proclaimed Costco hotdog aficionado. At $1.50 a pop, it’s tough to beat that deal....
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Old vs. New: The Story of Squat and Modern Toilets in Japan
Old vs. New: The Story of Squat and Modern Toilets in Japan
Japan is known for its advanced technology and modern conveniences, so it might seem surprising to find...
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Hotel Headaches: Shocking Mistakes Ruining Your Stay (and How to Spot Them)
Hotel Headaches: Shocking Mistakes Ruining Your Stay (and How to Spot Them)
A great hotel room often boasts the essentials: accessible power outlets, ample water, fast Wi-Fi, subtle...
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Your Guide to Kapow! Boca's Best: Dumplings, Shumai, Tacos & Sushi
Your Guide to Kapow! Boca's Best: Dumplings, Shumai, Tacos & Sushi
Kapow! Noodle Bar in Boca Raton isn’t just a place to grab a bite; it’s an immersive experience...
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Passport Please! United Airlines Flight Makes Unexpected Stop
Passport Please! United Airlines Flight Makes Unexpected Stop
  From the desk of Hard to Believe but True!  A United Airlines flight traveling from...
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Delray Beach: Your Guide to The Warren Whiskey Bar's Amazing Vibe & Food
Delray Beach: Your Guide to The Warren Whiskey Bar's Amazing Vibe & Food
We had an 8:00 reservation at the Warren American Whiskey Kitchen in Delray Beach.  I did not know...
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Transparency & Control: Florida's New Restaurant Tipping Bill
Transparency & Control: Florida's New Restaurant Tipping Bill
Tired of surprise tips on your restaurant bill? Florida might change that. A proposed amendment to a...
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Stay Prepared: Flight Delay Tips for Fire, Earthquake & Emergencies
Stay Prepared: Flight Delay Tips for Fire, Earthquake & Emergencies
Traveling from the USA to London during a major Heathrow disruption like a fire presents significant...
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The Great NACS Shift: Automakers Flock to Tesla's Charging Standard
The Great NACS Shift: Automakers Flock to Tesla's Charging Standard
A significant transformation is underway in the automotive industry as major automakers embrace Tesla’s...
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Exploring Detroit-Style at Death By Pizza in West Delray
Exploring Detroit-Style at Death By Pizza in West Delray
We’d heard rave reviews about Death By Pizza, so we were excited to finally try it out, specifically...
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Tesla's Future: Is It Time for a Leadership Shift?
Tesla's Future: Is It Time for a Leadership Shift?
Recent discussions have reignited the debate surrounding Elon Musk’s role at Tesla. An early investor’s...
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Piccolino Boca: Is the Food Worth the Old-School Decor?
Piccolino Boca: Is the Food Worth the Old-School Decor?
Last night, we met friends for dinner at Piccolino Boca, a local Italian restaurant recently under new...
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Hidden Gem? Reviewing GG's at The Bridges in Delray Beach
Hidden Gem? Reviewing GG's at The Bridges in Delray Beach
During a recent visit to a friend residing in the beautiful Bridges community of Delray Beach, we decided...
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